During its time on the What Van? fleet my Hilux became due for its annual service and was also subject to a minor safety recall.
I was not thrilled to hear this news as I anticipated a time-consuming drive to an out-of-the-way dealership not blessed with convenient public transport links followed by a journey home and another back to pick the vehicle up.
I needn’t have worried, however, because having given Toyota HQ my postcode I received a call from a helpful receptionist at Toyota Bromley who made all the arrangements to both collect and return the Hilux to my south-east London address.
On the arranged day, following a call to let me know their ETA, two technicians turned up to fetch the vehicle, explaining that the recall concerned a problem with the handle on the jack, which could work loose and slip.
Later on that afternoon they returned the Hilux with service completed, jack handle replaced and valeting undertaken inside and out. Job done.
Report Card: Aftersales = 4/5
An efficient and hassle-free service.
Toyota Hilux Invincible X 2.4 Automatic
Official combined consumption 29.7mpg (WLTP)
Our average consumption 27.2mpg
Price range (ex VAT) £20,423- £47,340
Price (ex VAT) £31,431
Service intervals 1yr/10,000mls
Load length 1,525mm
Load width (min/max) 1,540/1,645mm
Gross payload 1,055kg
Engine size/power 2,393cc/150hp
Gearbox 6-speed auto
(See below for previous reports)