Mercedes-Benz has made a tool designed to reduce vehicle downtime available for free with its medium and large vans.
The Van Uptime Monitor tool, part of the Mercedes Digital Extras programme, is designed to give operators full transparency about the technical condition of their vehicles through a digital dashboard, helping them to plan workshop visits, avoid unplanned downtime, and quickly solve short-term problems.
If necessary, real-time notifications in three urgency levels are used to suggest specific recommendations for action, with the operator getting a direct call from Mercedes in the most urgent cases.
Mercedes-Benz Vans head of sales and marketing Sagree Sardien said: “At Mercedes-Benz Vans there is a clear focus on creating value for our customer. The central performance promise to our commercial customers is the maximisation of the uptime of their vehicles.
“With the Van Uptime Monitor Digital Extra, we take this one step further through offering an outstanding and tailor-made premium feature to our customers as a complimentary tool that focuses on operational capability through the technical vehicle status and real-time diagnosis functionality.”
