Construction company Spencer Quantum has begun using the Fleetcheck Driver app to manage its defect reporting.
The business, which has a fleet of 57 vans and HGVs, has used the app to replace paper and WhatsApp-based processes.
Administration manager Laura Thompson said: “We needed a more uniform way of collating driver and vehicle information, being able to record and report on it more effectively.
“Drivers would use our work WhatsApp group to notify us about defects but messages would get lost. It was hard to keep track when it came to recording vehicle details, tracing driver information, managing defects promptly, and ensuring nothing was overlooked.
“After evaluating several systems, we chose Fleetcheck Driver because it was simple to use and wasn’t overcomplicated based on our needs. Also, it has excellent reporting facilities, which is unusual for this type of product.”
Adopting the app is said to have reduced unexpected workshop jobs by several days, and reduced admin time.
Thompson said: “Before, vans would come in for a service or MOT, and what should have been a two-hour job could take half a day due to missed defects. Now our workshop is more aware and can allocate time to handle what needs fixing.”
Fleetcheck CEO Peter Golding said: “The app has proven to be an enormously successful product for us and is now in use by fleets totalling almost 300,000 vehicles. We’re very pleased to see it working so well for Spencer Quantum.”
