Aftersales service persuades Lawsons to add Iveco chassis cabs to fleet

Date: Monday, August 19, 2019   |   Author: Sean Keywood

Timber, building and fencing supplier Lawsons has taken delivery of four Iveco Daily Hi-Matic 3.5t chassis cabs.

The order is said to have been placed on the back of Iveco’s aftersales care offering, including overnight servicing and maintenance.

Supplied by Northern Commercials in Dunstable, the Dailys join Lawsons’s 25-strong LCV fleet, with three operating from its Camden depot and one from its branch in Belvedere.

They feature an Ingimex dropside body and are equipped with a five-camera system to increase driver visibility of cyclists and pedestrians.

Lawsons group transport assistant manager Mike Kelly said: “We considered Iveco for our light commercials as we’ve previously struggled to get the aftersales support we really needed.

“If we had a problem with a 3.5-tonner, we’d drop it off at the nearest dealer, but a technician might not be able look at it for days.

“Acorn Trucks is the closest dealership to our London branches and can’t do enough in looking after our [26t] Stralis NP; and they have assured us our new Dailys will be treated in the same manner.

“This means a driver can drop a vehicle off in the evening and pick it up early the next morning, so we never miss a day’s work.

“It’s highlighted the gap between a predominantly car-focused network and one used to supporting transport companies which can’t afford non-productive downtime.”



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