The London Borough of Tower Hamlets Council has adopted fleet management software from Fleetcheck with the aim of eliminating unexpected vehicle off road (VOR) incidences.
The East London local authority, which operates 350 commercial vehicles including 3.5t vans, refuse trucks, cage tippers and specialised road sweepers, is using the Fleetcheck Professional platform.
Saad Mia, fleet co-ordinator, said: “As a council, we oversee a wide range of essential services, from pest control and waste collection to school transport and facilities management. Relying on a specialised fleet of vehicles, we wanted a more cohesive approach across all of these departments to streamline fleet processes and increase their effectiveness.
“Especially, we wanted to reduce or eliminate VOR issues. If a vehicle is unavailable, we often can’t deliver a service, so it’s very important for us to keep the fleet on the road.”
Mia said that adopting Fleetcheck had enabled the council to improve maintenance efficiencies by reducing oversight issues such as missed MOT tests, permit expiration dates and temporary vehicle prohibitions.
“The software is very simple to use and easy to customise. For example, we have set up customer alerts for parking permits. That was previously carried out on spreadsheets but our handling using the platform is now much more efficient,” he said.
Peter Golding, Fleetcheck boss, said: “Our user base includes many local authorities and government bodies we were able to quickly gain insight into their fleet needs and deliver on their priorities.”
